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Regional Customer Account Executive

Job Id
Job Type
Regular, Full time
3 ABC Parkway
Beloit, WI 53511
14 days ago

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Job Description

ABC Supply Co., inc. is one of the Nation’s largest distributors of exterior and interior building products, working with contractors to deliver the materials and services they need to do their jobs.  ABC Supply has consecutively won the Gallup Exceptional Workplace award since 2007. ABC puts employees first and our culture is built upon strong Core Values.

We are currently seeking the right individual to add a Customer Account Executive in our Customer Financial Services Department located in Beloit, WI.  If you have experience in customer service, collection of accounts receivable and negotiations, this is the position for you!

As a Customer Account Executive, your primary objective is to achieve maximum collections, and minimum bad debt write offs within a Collection Zone, while following the company credit policy and being consistent with the overall business objectives of the region.  You must establish effective working relationships with our customers and, within ABC, with Branch Managers, Sales Personnel, Region Team Members, NSC support personnel, and other CFS team members.

Under the direction of the Customer Financial Services Director and/or Manager, some responsibilities include, but are not limited to, the following:

  • Assume direct collection responsibility for a collection zone, averaging approximately 3000 accounts with exposure in excess of $30 million
  • Recommend the suspension of credit privileges to the Branch Managers, and using discretion, elevate disagreements to the Customer Financial Services Manager
  • Ensure that all necessary steps are taken to preserve lien/bond rights where necessary
  • Using discretion, execute lien waivers, or approve the execution of lien waivers by a Branch Manager
  • Assist in the resolution of Customer disputes effecting payment
  • Notify A/R Associates and Branch Managers of payment misapplication issues and ensure that these issues are resolved in a timely fashion.
  • Using discretion, elevate complex collection situations in excess of $50,000 to the CFS Manager
  • Recommend the placement of accounts with third party agencies, or attorneys
  • Report to the Customer Financial Services Director or Manager, and Branch Manager, on the status of their assigned portfolio
  • Negotiate payment arrangements with distressed debtors with the approval of the Branch and Customer Financial Services Director or Manager
  • Assist Branch Managers in developing effective action plans to maintain the aging of accounts receivable at a satisfactory level and condition
  • Other similar duties as assigned


Prefer a Bachelor’s degree in Business Administration, or Finance, or equivalent experience, and two years experience in Commercial Credit and Collections, ensuring basic knowledge of effective collection practices, collection laws, construction liens and bonds. Must possess good communication skills, knowledge of Windows, Excel, Access, Outlook, and be an effective negotiator.

Benefits may include:

  • Health, dental, and vision coverage
  • Employer paid life insurance
  • 401(k) with generous company match
  • Flex spending
  • Paid time off
  • Paid holidays

Equal Opportunity Employer / Drug Free Workplace

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