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NSC Lien Services Supervisor

Job Id
Job Type
Regular, Full time
3 ABC Parkway
Beloit, WI 53511
38 days ago

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Job Description

Position Title: Lien Services Supervisor

Primary Objective: Ensure that the mechanic lien law is administered correctly through the supervision of four to six associates.

Essential Duties and Responsibility:

  • Point of contact for elevated mechanic lien issues and questions
  • Process lien waiver requests
  • Process mechanic lien requests
  • Audit payments and billing on accounts receivable accounts
  • Manage the distribution and completion of ServiceNow requests for the team
  • Audit submission of pre-lien requests to the service provider(s)
  • Compile the results of established KPIs and report findings to the manager
  • Process vendor(s) billing
  • Work with the Legal Department to validate legal documents
  • Maintain the information and accuracy of the team’s data
  • Compile reports and distribute them to the field  
  • Attend regular department and out-of-department meetings
  • Ensure document retention utilizing the current systems available
  • Establishes effective working relationships with field management, NSC support personnel, and other CFS team members.
  • Establishes relationships with Customers, Attorneys, Lien Service Vendors, and Credit and Collection personnel outside of the organization
  • Special projects ad-hoc, research analyst
  • Other similar duties as assigned

Knowledge & Competencies (Abilities & Skills):

Requires a Highschool or equivalent and five years of experience, ensuring adequate knowledge of mechanic lien laws, construction liens, and bonds. Requires excellent attention to detail and process management. Must be a notary can become a notary. Must possess good communication skills and knowledge of Windows, Excel, Word, Outlook, PowerPoint, AS400, ServiceNow, and Agility.

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