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IT Telecom Administrator

Job Id
49158
Job Type
Regular, Full time
Location
1 ABC Parkway
Beloit, WI 53511
Posted
32 days ago

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Job Description

ABC Supply is North America’s largest wholesale distributor of exterior and interior building products.

ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.

ABC Supply Company is currently looking for an IT Telecom Administrator for our National Support Center in Beloit.  This position will serve multiple roles for our National Support Center in supporting the IT Infrastructure for over 900 remote locations as well as the ABC Supply facilities in Beloit, WI. 

Summary

Requirements:

  • Broad skills and ability to carry out assignments of moderate scope and complexity
  • Strong work ethic and problem solving skills
  • Ability to prioritize multiple requests in a fast-paced environment
  • Can operate independently and make technical decisions regarding assigned project work
  • Fundamental business process knowledge
  • Focus 50% on escalated tickets from Service Desk and 50% on project work
  • Participate in on-call rotation
  • Willing to work off hours as needed
  • Willing to travel if the business needs require it
  • 4 + years of relevant experience and/or technical degree
  • Demonstrate working knowledge of network fundamentals (IP addressing, routing, VLANs, DNS, etc.)
  • Experience with FusionPBX

Primary job responsibilities will include but are not limited to the following:

  • Setup, configure and troubleshoot VOIP/SIP equipment and systems
  • Take second level network support calls escalated from IT Help Desk
  • Configure, program, and support voicemail from various phone systems
  • Maintain equipment inventory including warranty support
  • Maintain documentation and service tickets
  • Assist Engineers with various tasks related to telecom support

Benefits may include:

  • Health, dental, and vision coverage - eligible after 60 days, low out of pocket
  • 401(k) with generous company match - eligible after 60 days, immediately vested
  • Employer paid employee assistance program
  • Employer paid short term and long term disability
  • Employer paid life insurance
  • Flex spending
  • Paid vacation
  • Paid sick days
  • Paid holidays

Equal Opportunity Employer / Drug Free Workplace

ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.


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