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Enterprise Analytics Product Specialist

Job Id
37938
Job Type
Regular, Full time
Location
One ABC Parkway
Beloit, WI 53511
Posted
48 days ago

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Job Description

SUMMARY
ABC Supply, the nation’s largest distributor of select exterior and interior building products, is currently seeking a
Product Specialist to assist in the day-to-day operations of the Enterprise Analytics Product teams. As a member of
the Enterprise Analytics team at ABC you will be helping deliver high impact solutions driven by our executive
leadership. ABC Supply has been the recipient of the Gallup Great Workplace Award since the award’s inception in
2007 and is proud to be an employee-first company.
The EA Product Specialist will report to the Product Owner Manager, collaborating with product owners, data
scientists, engineers (data and BI), analysts, business stakeholders and Enterprise Analytics leadership.


ESSENTIAL DUTIES AND RESPONSIBILITIES
• Serves as primary triage point for Enterprise Analytics Product support requests.
• Maintain communication with Team Members and Stakeholders during support and
troubleshooting efforts.
• Owns the Analytics Hub administration and user setup.
• Coordinates the Enterprise Analytics Platform team’s major installations, patches, upgrades, and
other related work.
• Participates in organization’s change management operations.
• Coordinates small EA projects and efforts through execution and delivery.
• Creates IT and business facing documentation creation and maintenance.
• Participates in functional and/or technical validation of Enterprise Analytics Products.
• Supports Enterprise Analytics Product teams in product design and delivery.
• Support Enterprise Analytics Product teams in internal and business facing meetings.


Professional Skills:
• Effective time management
• Strong written and oral communication
• Ability to interact with various levels of staff
• Strong attention to detail
• Critical thinking


QUALIFICATIONS
Education: High School Diploma
Professional Experience: Minimum of 2 years IT Support, Training or Operations experience.
• Experience with Microsoft products.
• Familiarity with Jira and Confluence.


PHYSICAL DEMANDS/WORK ENVIRONMENT/TRAVEL REQUIREMENTS
Physical demands: While performing the duties of this job, the employee is occasionally
required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach
with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or
smell; the employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities
required by the job include close vision, distance vision, color vision, peripheral vision, depth
perception and the ability to adjust focus.
Work environment: While performing the duties of this job, the employee is exposed to
weather conditions prevalent at the time. The noise level in the work environment is usually
moderate.
Travel required: as required by the specific position.

Benefits may include:

  • Health, dental, and vision coverage

  • Employer paid life insurance

  • Flex spending

  • 401(k) with generous company match

  • Paid time off

  • Paid holidays

Equal Opportunity Employer / Drug Free Workplace


This job description in no way states or implies that these are the only duties to be performed by
the employee occupying the position. Employees will be required to follow any other job-related
instructions and to perform any other job-related duties requested by their supervisor, subject to
reasonable accommodations. Nothing in this job description creates a contract of employment in
any way for any person. All employees hired by ABC Supply Co., Inc. are employees at will and
the Company reserves the right to terminate employees at any time for any reason or no reason at
all.


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