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Debt Recovery Research Specialist

Job Id
Job Type
Regular, Full time
3 ABC Parkway
Beloit, WI 53511
19 days ago

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Job Description

PRIMARY OBJECTIVE: To provide administrative support for the Debt Recovery Department
Essential Duties and Responsibility:
  • Establishes effective working relationships with field management, NSC support personnel, and other CFS team members.
  • Establishes relationships with Customers, Attorneys, Collection Agencies, and Credit and Collection personnel outside of the organization
  • Placement of accounts with third-party agencies, or attorneys’
  • Initiate payment to Third Party Agencies and Attorney bills weekly
  • Respond to Service Now requests
  • Answer the phone for the department
  • Compile the results of established KPIs and report findings to the manager
  • Maintain the information and accuracy of the department’s data
  • Assist in the reporting of the company’s bad debt
  • Assist in accrual notification to the field
  • Scan or upload documents into the file system
  • Compile reports and distribute them to the field
  • Research missing company information for elevated payment checks
  • Research Bad Debt Recovery
  • Research Bankruptcy Notices
  • Research receipt of legal documents and distribute them when required
  • Attend review meetings
  • Special projects ad-hoc, research analyst
  • Other similar duties as assigned


High school diploma or equivalent, and 5 years of experience in Commercial Credit and Collections, ensuring adequate knowledge of effective collection practices, collection laws, construction liens, and bonds. Must be a notary or can become a notary. Must possess good communication skills, knowledge of Windows, Excel, Word, Outlook, PowerPoint, Legal Tracker, CLEAR, and, be an effective negotiator.

This is a hybrid position with some days in the office and some working from home


  • Medical
  • Dental
  • Vision
  • 401k w/match
  • PTO
  • Flex Time

Equal Opportunity Employer / Drug-Free Workplace

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