Change Deployment Specialist

Job Description

SUMMARY

As a Change Deployment Specialist, you will partner on the coordination and deployment of new applications and enhancements that impact our associates. You will work with the business, Senior Change Deployment Specialists, and your supervisor to understand the needs of our associates and the company.

You will assist in the design and execution of change management programs by completing the following: participate in business meetings to make sure you understand the requirements of the change and how this will impact the branches. Learn the new application or process. Assist in building the appropriate communication and training material. Conduct mock training sessions and modify training approach based on feedback from the team.

You will collaborate with all levels of the organization and stay informed of changes requiring updates to training materials and programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Work with subject matter experts, Operations, and branches to understand the current state and the impact of the desired change
• Assist in identifying communication and training needs for a particular application or process
• Recommend a training curriculum that meets program goals
• Create training material as directed
• Deliver exceptional training using a variety of training techniques and concepts
• Oversee associate attendance and engagement
• Propose communication to all levels of the organization as needed
• Continually enhance program material as changes occur

Professional Skills:

• Well-organized, dependable, self-sufficient
• Excellent communication, writing, and presentation skills
• Proven troubleshooting skills
• Knowledge of Microsoft Office applications
• Strong interpersonal skills
• Versatility, flexibility, and a willingness to work within constantly changing priorities
• Ability to work as a member of various teams

QUALIFICATIONS

• Education:  Earned or in-progress degree.
• Professional Experience:  Knowledge of business processes
• Such alternatives to the above qualifications as the Company, in its discretion, may find appropriate and acceptable

PHYSICAL DEMANDS/WORK ENVIRONMENT/TRAVEL REQUIREMENTS

• Physical demands:  While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, and hear; the employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• Work environment:  While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.  The noise level in the work environment is usually moderate.
• Travel required:  as required.

Benefits may include:

• Health, dental, and vision coverage
• Employer paid life insurance
• 401(k) with generous company match
• Flex spending
• Paid time off
• Paid holidays
• Equal Opportunity Employer / Drug Free Workplace

This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor, subject to reasonable accommodations.  Nothing in this job description creates a contract of employment in any way for any person.   All employees hired by ABC Supply Co., Inc. are employees at will and the Company reserves the right to terminate employees at any time for any reason or no reason at all.

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